INTERNATIONAL SHIPMENTS

We ship our products internationally from the United States. Our website presently accepts orders shipped to the following countries:

 
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WE ALSO SHIP TO:

PUERTO RICO (free Shipping)

NEW ZEALAND
AUSTRALIA

WE SHIP WORLDWIDE

If your country is not listed here no worries! Simply fill out the form below.

We will quote you on shipping and tax (if applicable) and issue an invoice. Thank you!

Please do not include any credit card or payment information. We will provide secure payment instructions in our e-mail response to you within 24 hours of receipt.

All prices displayed on our website are in U.S. Dollars. All international orders will be shipped with an original invoice on the box (and/or is submitted electronically to the carrier), which shows the full amount that you paid for the products you have purchased and/or shipping. Packing slips for international shipments cannot be marked as “gift” or altered prices. This will ensure that your package processes through customs with minimum delays. Some countries have import tax laws, in which case you would be liable to pay import tax on the items you buy from us.

For delivery to outside of the U.S. we utilize multiple carries, including UPS, FedEx and DHL. Depending on the carrier used delivery estimates may vary. Please refer to your shipping confirmation e-mail for further information.

Please note that the customer and/or recipient of the order is responsible for payment of all duties, taxes and any importation fees.

You will not be charged by us for any importation fees, duties and taxes at the time of check out. However, you or the recipient will pay importation fees, duties and taxes at the time of delivery. At the time of delivery you will be responsible for such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient.

Deucekat has no control over these charges, nor can Deucekat predict what they may be. Customs policies vary widely by country; you should contact your local customs office for more information. In any event, please do your research so you are ready to get your package cleared through customs When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. You will be contacted by the applicable customs agency or mail carrier in your country to pay any import, taxes and customs fees. If you fail to pick-up your order or if you refuse delivery, you will still be responsible for charges incurred in shipping the package. If the package is returned to us for failed delivery, we will cancel the order and issue a refund to you less any shipping charges.

Types of fees typically charged by customs:

  • Taxes (e.g. VAT, GST, HST, etc.)

  • Carrier Handling Fees

  • Duties

Please see our shipping policy for further details, including shipping times, taxes, fees and cut-off times.